How we store your personal information
Your information is securely stored on the following third-party services:
1. Bokio accounting system – EU and UK data centres
2. Microsoft Office365 – UK data centre
3. IONOS hosting – UK data centre
We keep customer contact information and order/enquiry details for 7 years, in order to best serve you and adhere to HMRC guidelines. On request we will dispose of your personal information by “anonymising” your data (removing any personal contact information and only leaving the company name for reference).
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances .
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
, if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us.You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk