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OUS Hub: 
A Smarter Odoo-Outlook Integration

We our pleased to annouce our next-generation Outlook-Odoo add-in, which turns everyday emails into rich Odoo ERP insight - not just basic CRM updates.

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  • Unique, low-friction, intelligent Outlook-Odoo integration

  • Functionality covers CRM, invoicing, project management, custom modules, and more

Smart auto-matching 

Detects unlogged emails and matches them to open leads, opportunities, tasks or tickets automatically

Contact card & engagement rating

Instantly see a sender's Odoo profile, pending activities, linked records and company details the moment you open an email. See their engagement rating visually at a glance

Create & link records 

Create Leads, Opportunities, Contacts, Tasks, Helpdesk Tickets and link to Sales Orders, Purchase Orders and Invoices directly from Outlook

Activities view

All pending Odoo activities for a contact, centralised in your inbox

Custom module support

Configure your own Odoo modules, not just the built-in ones

Intelligent on-boarding  & deduplication

Create contact, company and CRM records consistently with quality data

Meeting invites

You are in control, no sync required - Store only what you need to remind you including videocall links

Shared Mailbox Support

Work with the shared mailboxes you have delegate access to, not just your own mailbox

Send & Store

Store replies sent from Outlook to Odoo

What is OUS Hub? - How is it Better?

OUS Hub is a Microsoft Outlook add-in that connects your Outlook inbox directly to your Odoo instance. Unlike most Outlook-Odoo add-ins on the market, OUS Hub works across multiple Odoo versions (v8 to v20) and multiple Outlook clients - putting powerful Outlook-Odoo integration within reach for a much broader user base.

Without leaving Outlook, OUS Hub:

  • Logs email correspondence and activity in real time, auto-matching email threads and Odoo records - maintaining ERP data quality across your Odoo instance.
  • Goes beyond basic CRM updates, linking activity across sales ordering, invoicing, project management, ticketing, and third-party modules with ease.
  • Provides direct access to Odoo contacts, activities, meetings, and more within a handy pinnable sidebar.
  • Displays a clear at-a-glance engagement indicator, indicating if a prospect is “warming up” or “cooling down” based on their recent interactions.
  • Lets you create new contacts, leads, opportunities, and more, directly through the OUS Hub sidebar.
  • Is compatible with the full range of supported Odoo versions v8 to v20, and with Outlook Classic Desktop, New Outlook, Outlook Web, Outlook Mobile, and Outlook Mac.
  • And more! Check out our full documentation for further information.

 *Excluding Odoo Online (Standard) and One App Free. See technical notes below.

Background Info - Why Did We Build It?

OUS Hub is built by Odoo specialists Open User Systems. Our widely trusted older solution, Outlook Odoo Add-In, is sadly no longer supported by Microsoft’s incoming “New” Outlook; so we took the opportunity to create OUS Hub, which brings smooth Outlook-Odoo integration to a wider range of Outlook clients, Odoo environments, and practical use cases.

Who is the OUS Hub for?

In short, if you use both Outlook and Odoo, then this is worth a look.

  • You use both Odoo and Outlook and just need them to talk to each other properly.
  • You practically live in your Outlook inbox and need customer/prospect interactions reflected in Odoo without manual updating.
  • You’re running an older version of Odoo and can’t justify the cost and disruption of a full upgrade just for the sake of Outlook integration.
  • You’re struggling with Outlook-Odoo plugins that only do a partial job or you’re using third party CRM or automation tools to clunkily bridge the gap.
  • You use any version of Odoo except Online (Standard) or One App Free which are incompatible with OUS Hub (see technical notes below).

Best for: business leaders, salespeople, account managers, finance teams, customer service, admin.

  • You’re an Odoo partner who implements and supports several Odoo users, sometimes across different versions.
  • You’re an Odoo partner looking for ways to bolster the Odoo feature set that you offer to clients.
  • Or you’re a Microsoft-focused MSP who manages Microsoft 365 (and therefore Outlook) for Odoo-using clients.
  • Your clients regularly flag issues around poor Odoo-Outlook integration, causing their Odoo data quality to suffer.
  • You’re willing to test OUS Hub in‑house to understand how it behaves across the software you support.
  • You focus on reselling versions of Odoo outside of Online (Standard) or One App Free which are  incompatible with OUS Hub (see technical notes below).

A Few Technical Notes

OUS Hub has been thoroughly tested both internally and by our valuable beta testers.

Why is Odoo Online (Standard) not supported?

Because OUS Hub is an Outlook add-in, it relies on external Odoo API access. Unfortunately, Odoo’s Online (Standard) and One App Free versions do not permit API access, making them incompatible with OUS Hub. That’s Odoo’s call, not ours!

Does this replace the OUS Outlook Addin?

This is a completely separate solution to our existing Outlook Odoo Add-In, which is being phased out due to Classic Outlook retirement by Microsoft. OUS Hub has been completely re-engineered using years of feedback from 160+ individual Outlook Odoo Add-In users, to incorporate more intelligent functionality, a broader feature set and greater compatibility.